MMSTransport Issue

 

Hey guys!! This site looks awesome!! I have had my eXpo for about a month now and I'm lovin it!! I was just surfin to find out new things I could do with my phone ANNNND see if I could figure out what to do when my phone S L O W S    T O   A  C R A W L   when i get a multimedia message(usually a forward from someone)!!! I've tried the usual, turning it off, taking out battery, plugging the device in, syncing it..... nothing works!! Luckily it has only happened twice but geeez its frustrating because last time it took a couple of hours to come thru and today i have been messing with this for 2 hrs   any ideas???

I cant wait to learn more about my phone    
 

hi sunshine

great to have you with us!


stimpson

Hi Sunshine.  

1: Welcome!

2: I just ran into the same MMS issue myself. The first MMS sent to me on this phone last night slowed everything down to an absolute tear-your-hair-out-slow crawl! Reboots, both soft and hard, helped for a minute, until the MMS downloading icon flashed again, and then freeze-up resumed.  

The only thing I found that was related was a running process called "MMSTransportLoader.exe" that was running between 97-99% of CPU usage - but the phone was so frozen up I couldn't get to where I could kill it. Finally took out the SIM and rebooted - and the phone was lighting quick again.

How do I keep that from autoloading though, once I reinsert the SIM?

If you want to permanently disable  MMSTransportLoader then you need to open the file explorer, go to windows/startup and delete MMSTransportLoader. We did that on the Incite when it started causing problems.

Anybody have any thoughts on this issue? I still can't get MMS messages at this point.

AT&T technical support was worse than useless - but worth a good laugh. When I started talking about killing processes in TaskMgr, it took so long for the "tech" to figure out what I was talking about that you could almost hear the sound of crickets...

FastDave, was this the first MMS your wife has tried to send you? Is she AT&T as well? And what phone does she have, if you don't mind sharing?

The reason I ask is this: my issue so far has been my girlfriend trying to send me MMS from her Pantech Impact (P7000) phone which is AT&T too (she's the other line on my plan).

Now, this weekend, for the first time, my dad sent me a MMS of their new motorhome and without thinking I downloaded it. OMFG!! It downloaded instantly, no problem! I called my sister - she sent me a pic - it downloaded too!!

And then I realized: they're all on Verizon.

Had my G/F try a MMS again - instant massive slowdown if I downloaded it.

So, my thought now is either A: It's AT&T's settings on our phones that are messing us up trying to receive from another AT&T phone, or B: It's a particular setting on your wife's and my girlfriend's phone that is to blame, and maybe we can figure it out together...

Let me know, please!

Rogue, you may be on to something here.  I have received tons of MMS from various people before with no problems.  My wife DOES have an Impact.  I don't remember if that was the first time I received one from her or not.  More troubleshooting to follow... thanks!

You might want to re-think getting engaged to someone who uses a phone that hoses yours up.  Congratulations!!

I could not find any settings on the Impact to adjust MMS settings.  I re-enabled  autodownload MMS messages on my phone.  I have been receiving MMS's from everyone just fine ever since.  I have been afraid to have my wife send me one, because everything has been running so smooth.  I'll try to get brave this weekend and have her send me one and let you know.